Terms of Service

1. Agreement to terms

By accessing or using localUGC's website and services, you agree to these Terms of Service. If you are using the service on behalf of an organization, you represent that you have authority to bind that organization.

2. Services

localUGC provides AI-assisted UGC video workflow tools and related support features for business users. Service features, limits, and availability may change over time.

3. Account responsibilities

• You are responsible for maintaining account confidentiality and access control.
• You are responsible for activities that occur under your account credentials.
• You must provide accurate information and update it when necessary.

4. Acceptable use

You agree not to misuse the service, including by:

• Violating applicable laws, regulations, or third-party rights.
• Submitting unlawful, fraudulent, or infringing content.
• Attempting to reverse engineer, disrupt, or bypass service safeguards.
• Using the service to create harmful, deceptive, or abusive outputs.

5. Customer content and rights

You retain rights to your original input content. You grant localUGC limited rights needed to process, host, and deliver requested services. You are responsible for ensuring your content is lawful and that you hold required permissions.

6. Pricing, billing, and renewals

Paid plans are billed according to the commercial terms presented at purchase or order form execution. Fees are generally non-refundable unless otherwise specified in writing.

We may revise pricing for future billing periods with reasonable notice. Continued use after renewal date constitutes acceptance of updated pricing terms.

7. Third-party services

localUGC may rely on third-party infrastructure, analytics, or communication providers. We are not responsible for outages or failures solely caused by third-party systems beyond our direct control.

8. Intellectual property

localUGC, including software, designs, branding, and related materials, remains the property of localUGC or its licensors. No ownership rights are transferred except where explicitly stated.

9. Disclaimer of warranties

Services are provided on an "as is" and "as available" basis. To the fullest extent allowed by law, localUGC disclaims warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of liability

To the maximum extent permitted by law, localUGC shall not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of revenue, data, or goodwill arising from use of the services.

Our aggregate liability for direct damages shall not exceed fees paid by you for the services during the 12 months prior to the claim event.

11. Indemnity

You agree to indemnify and hold localUGC harmless from claims, liabilities, and expenses arising from your misuse of the service, violation of these terms, or infringement of third-party rights.

12. Suspension and termination

We may suspend or terminate access for non-payment, legal risk, misuse, or breach of these terms. You may stop using the services at any time, subject to contractual billing commitments.

13. Governing law and disputes

These terms are governed by applicable laws of India, unless otherwise stated in a signed agreement. Any disputes shall be resolved in competent courts of the designated jurisdiction in India.

14. Changes to these terms and contact

We may update these terms from time to time. Updated terms become effective upon publication. Continued use after updates indicates acceptance.

For legal notices or questions, contact: legal@localugc.com.